{"id":913,"date":"2025-07-17T11:30:58","date_gmt":"2025-07-17T09:30:58","guid":{"rendered":"https:\/\/nanosilk.sinapps.it\/?page_id=913"},"modified":"2025-07-17T11:31:56","modified_gmt":"2025-07-17T09:31:56","slug":"shipping-policy","status":"publish","type":"page","link":"https:\/\/nanosilk.sinapps.it\/en\/shipping-policy\/","title":{"rendered":"Shipping policy"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"913\" class=\"elementor elementor-913\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-3c1c04e e-flex e-con-boxed e-con e-parent\" data-id=\"3c1c04e\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-bb8682e elementor-widget elementor-widget-heading\" data-id=\"bb8682e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Shipping Policy<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6970a5a elementor-widget elementor-widget-text-editor\" data-id=\"6970a5a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p style=\"font-weight: 400;\"><strong>Introduction<\/strong><\/p><p style=\"font-weight: 400;\">At Nanosilk, we are committed to providing an exceptional experience for all our customers. This includes ensuring that your purchases arrive safely and on time.\u2028This Shipping Policy outlines our delivery terms, including estimated shipping times, couriers used, and procedures in the event of delivery issues.<\/p><p style=\"font-weight: 400;\"><strong>Delivery Times<\/strong><\/p><ul style=\"font-weight: 400;\"><li><strong>Standard Shipping:<\/strong>\u00a0Orders are typically delivered within 3\u20135 business days from the date of purchase.<\/li><li><strong>Express Shipping:<\/strong>\u00a0Available for most destinations, with delivery within 1\u20132 business days from the date of purchase.<\/li><\/ul><p style=\"font-weight: 400;\">Please note that delivery times may vary depending on your location, public holidays, and weather conditions. Orders placed after 12:00 PM (CET) will be processed on the next business day.<\/p><p style=\"font-weight: 400;\"><strong>Couriers<\/strong><\/p><p style=\"font-weight: 400;\">We work with trusted delivery partners such as UPS, FedEx, DHL, and national postal services.\u2028The specific courier assigned to your order will depend on the package size and delivery destination.<\/p><p style=\"font-weight: 400;\"><strong>Shipping Costs<\/strong><\/p><p style=\"font-weight: 400;\">Shipping fees vary based on the selected shipping method, package weight, and destination.\u2028The exact cost will be calculated and displayed during checkout before completing your order.<\/p><p style=\"font-weight: 400;\"><strong>Order Tracking<\/strong><\/p><p style=\"font-weight: 400;\">Once your order has been shipped, you will receive a shipping confirmation email containing your tracking number.\u2028You can use this number on the courier\u2019s website to track the real-time status of your delivery.<\/p><p style=\"font-weight: 400;\"><strong>International Shipping<\/strong><\/p><p style=\"font-weight: 400;\">We offer international delivery to most EU and non-EU countries.\u2028Please note that international orders may be subject to customs duties and import taxes imposed by the destination country.\u2028These additional charges are the responsibility of the customer. We recommend checking with your local customs office for more information before placing your order.<\/p><p style=\"font-weight: 400;\"><strong>Insured Shipments<\/strong><\/p><p style=\"font-weight: 400;\">You can request shipment insurance at checkout or through our support team.\u2028This service provides protection in the event of damage, loss, theft, or other unforeseen incidents, allowing you to file a reimbursement claim with the courier.\u2028Terms and conditions may vary depending on the courier \u2014 we recommend reviewing their refund policies directly on their official website before purchasing.<\/p><p style=\"font-weight: 400;\" class=\"translation-block\"><strong>Important:<\/strong>To be eligible for a refund claim, you must sign for your package <strong>\u201cwith reservation\u201d<\/strong> if there are visible signs of damage and immediately report any anomalies to the courier.<\/p><p style=\"font-weight: 400;\"><strong>In Case of Delivery Issues<\/strong><\/p><p style=\"font-weight: 400;\">If your order does not arrive within the expected timeframe or if you receive a damaged or incomplete package, please contact us within 48 hours of the expected or actual delivery date at info@nanosilk.it.\u2028Include a detailed description of the issue and attach clear photos showing the damage.\u2028Our Customer Service team will handle your request promptly, following the guidelines outlined in our Returns &amp; Refunds Policy.<\/p><p style=\"font-weight: 400;\"><strong>Contact us<\/strong><\/p><p style=\"font-weight: 400;\">For any questions or concerns regarding your shipment, feel free to reach out to us at\u00a0<a href=\"mailto:info@nanosilk.it\">info@nanosilk.it<\/a>. Our Customer Care team is here to assist you.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Informativa sulle spedizioni Introduzione Su Nanosilk, ci impegniamo a fornire un&#8217;esperienza eccellente a tutti i nostri clienti. Questo include garantire che i Tuoi acquisti arrivino in modo sicuro e tempestivo. La presente informativa descrive le nostre politiche di spedizione, compresi i tempi di consegna, i corrieri utilizzati e le procedure in caso di problemi di [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-913","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.3 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Shipping policy | Nanosilk: Nanoplastia Professionale<\/title>\n<meta name=\"robots\" content=\"noindex, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Shipping policy | Nanosilk: Nanoplastia Professionale\" \/>\n<meta property=\"og:description\" content=\"Informativa sulle spedizioni Introduzione Su Nanosilk, ci impegniamo a fornire un&#8217;esperienza eccellente a tutti i nostri clienti. 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